1. SHIPPING & DELIVERY POLICY
At Look, we provide FREE Standard delivery to any address within Cairo. However, do note that we do not deliver to military and restricted areas.
2. ORDER STATUS & TRACKING
All orders placed from Sunday to Thursday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
3. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards and cash on delivery depending on the order value.